Getting started
Apply for government services, pay fees and keep your documents in one place.
- 1
Create or sign in to your account
Use your email or Google account. Saving an account keeps your applications, payments and reminders between visits.
Open account - 2
Find the right service
Search every service by ministry, and compare documents needed and steps before you apply.
Browse services - 3
Apply and pay the PRN
Each fee has a payment reference (PRN). Your application is processed once the PRN is paid. Receipts go to your documents.
Pending payments - 4
Track progress
Your dashboard and each ministry tracker show every step, appointment and payment. Officers' reasons appear in your inbox.
My applications - 5
Book or change appointments
Services needing a visit let you pick an office, date and slot from the dashboard, and reschedule or cancel later.
Dashboard - 6
Rate the service
When an application is completed you can rate it once and leave a comment in the ministry tracker. Ministry staff may reply, and you'll be notified.
Ministry trackers - 7
Stay safe
- eNation staff never ask for your password or one-time code.
- Check any document's QR code on the Verify page before trusting it.
- See who viewed your records under Access History.
